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*Important for Tax-Exempt Students: Students from tax-exempt organizations who purchase products or services on the Teachable platform should submit a refund request to [email protected]. The refund request should include a copy of the purchase receipt showing the sales tax paid and Order ID, as well as a copy of their state sales tax exemption certificate. Teachable will issue a refund once the documentation has been reviewed and approved. Usually the process takes about 7 days